Booking Conditions

Reservations are accepted by the owners on the following terms:

1.      Prices are subject to change. Price at date of booking will stand.

2.      For bookings made more than 2 weeks before arrival date a deposit of 25% of agreed rental is due to secure the booking and should be sent with the booking form.

3.      For bookings made less than 2 weeks before arrival date the total amount together with  the security deposit of £100 GBP is due on arrival. The security deposit is refundable on the day of departure providing there are no damages, the keys are returned and utilities bills are paid. Deductions will be made for utilities,  damages and for any excessive cleaning.

4.      CANCELLATION – Any refund of reservation deposit is subject to re-letting, 5 weeks notice and a deduction for  administrative costs. Cancellation must be made in writing 5 weeks before arrival date.

5.      Apartments are available from 2pm on day of arrival and must be vacated by 10:30 am on the last day.

6.      Only members of your party as shown on the booking form may occupy the apartment

7.      The apartment is to be kept in good order and left clean and tidy on vacating. Any breakages should be reported immediately.

8.      All linen and towels are provided.

9.      Any complaint should be made to the owners as soon as possible.

10.  The owners and employees of Carena shall not be liable to you or any member of your party for any loss or damage to your property or person, however caused.

11.  We reserve the right to refuse any booking, and to cancel in the unlikely event of the apartment becoming unavailable through any event outside of our control, subject to a full refund of any monies paid. Also the option to transfer to another apartment at no extra cost.

12.  In the event of any unresolved dispute between the parties it shall be referred to the jurisdiction of the English Courts only and shall be governed by English Law.

  • Carena London Apartments

    Carena have fully furnished two bedroom apartments conveniently located within easy access of Central London.
  • As if at home

    To help you feel at home while you are staying with Carena, we provide the following services:
    • Wi-Fi Internet access (charges apply)
    • Taxi to or from the airport or tube station
    • Clean towels, linens & bedsheets are provided
    • Cleaning & servicing the apartment
  • Guest Testimonials

    Thank you for your hospitality, we really enjoyed the apartment, it was better than we expected. It was the very first time we spent holidays not in a hotel but in an apartment, and the experience was very good. If I return someday to London I´ll contact you.